ALL your equipment from ALL your locations
with service provided by multiple vendors with multiple expiration dates can be
managed under ONE Equips agreement.
Management of service events is greatly simplified and handled from beginning
to end by an Equips specialist, ensuring maximum up time.
We review billing for accuracy and additional
cost savings which improves the
accuracy of your accounting.
POWERFUL ONLINE PLATFORM
The simplicity of E-LINK allows your staff
to focus on their jobs and leaves equipment
maintenance up to us.
Service events can be triggered and
tracked via ONE online platform.
Easy as 1-2-3
l Log-in & click on Service Dispatch
l Choose the item needing service
l Share your contact info
ANALYTICS & REPORTING
A key element of E-LINK is that for
every service event for every client we capture DATA. We leverage this information for the
benefit of all our clients. Our metrics and reporting allows us to:
l ANALYZE service history which allows us
to better service equipment
l OFFER expert counsel on how to extend
the useful life of equipment
l USE the data to inform decisions on repair
or replace options
What Are Clients Are Saying About Us
“We were one of the early adopters of working with Equips and have been with them for many years. I would highly recommend them to anybody. Everyone we’ve worked with has been great, absolutely everyone.”
VVP of Operations
“We’ve built a relationship with Equips that is over 10 years long. We have a high level of trust in them. They care about what our needs are and are there to help us with them. They understand our customers come first and our reputation as a bank might be affected if I can’t deliver something for a customer because of equipment failure — they get it.”
Vice President Operations
“Equips saved BCU over 20% on the maintenance of our ATM network and the service on our machines is significantly better than it was before working with them.”
Manager, ATM & Debit
“Equips is really very helpful with any questions or concerns I have. Their people are friendly and they always respond very quickly to calls.”
“Equips was our Vendor highlight from the 2017 CUNA CFO Conference. They provided meaningful cost savings and significant efficiency gains related to the maintenance and repair of our financial equipment.”
CFO / Senior Vice President IT
“Our branch staff keeps asking for us to add more equipment to our Equips agreement because they can just log into E-LINK to dispatch service and everything is handled from that point by Equips. The notifications let them know the request was received and follow-up emails lets them know which vendor is scheduled and when they will be out to perform service. “
Director of Branch Operations